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Training

We provide training in many different areas covering both the hard and soft skills. Some indepth details of the training which we conduct and the training outline is provided in this training page.
 

Hard Skill and Soft Skill Training

Some of the training we can organize are as provided here:
 
 

Hard skill Training

  • 5S Housekeeping
  • 7QC Tools
  • New Quality Tools
  • Design Of Experiments
  • Failure Mode Effect Analysis
  • Healthcare Failure Mode Effect Analysis
  • Just In Time
  • Mistake Proofing
  • Measurement System Analysis
  • Process Flow Chart
  • Quality Function Deployment
  • Statistical Process Control
  • Statistical Techniques
  • Hypothesis Testing
  • Product Part Approval Process
  • Voice Of Customer
  • Standard Operating Procedure
  • Process Work Instruction
  • Benchmarking
  • Innovative Creative Circles (Award)
  • Process Capability
  • Pre launch Control Plan
  • Dynamic Control Plan
  • Total Productive Maintenance
  • Productivity Tracking
  • Six Sigma
  • Distributions
  • Root Cause Analysis
  • Training Needs Analysis
  • Staff Performance Evaluation
  • ISO Toolkit
  • Document Control
  • ISO Internal Audit
  • Regression Methods
  • Logistics Regression
  • Robust Design
  • Multivariate Analysis
  • Monte Carlo
  • Research Methodology
  • Research Publication
  • Scientific/Technical Paper Writing
  • Data Analysis
 
 

Soft Skill Training

  • Service Quality Gap Analysis (PZB model)
  • Managing Customer Service
  • Delivering Customer Service
  • Internal Customer Satisfaction
  • Customer Complaints Management
  • Customer Loyalty
  • Calming Upset Customers
  • Telephone Answering Techniques
  •  
  • Assertive Behavior
  • SWOT analysis
  • Service Cycle Time
  • MBNQA
  • Counter Service
  • Patient Satisfaction Questionnaire
  • Customer Satisfaction Index
  • Balanced Scorecard 
   

If you are interested in any of these trainings please inform us using the form in Contact Us page. We will make all other necessary arrangements for your visit. We will submit the form on your behalf.
  
 

         Certified Logistics Management   

         Certified Warehouse Management   
        
 
 

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