We provide training in many different areas covering both the hard and soft skills. Some indepth details of the training which we conduct and the training outline is provided in this training page.
Hard Skill and Soft Skill Training
Some of the training we can organize are as provided here:
Hard skill Training
5S Housekeeping
7QC Tools
New Quality Tools
Design Of Experiments
Failure Mode Effect Analysis
Healthcare Failure Mode Effect Analysis
Just In Time
Mistake Proofing
Measurement System Analysis
Process Flow Chart
Quality Function Deployment
Statistical Process Control
Statistical Techniques
Hypothesis Testing
Product Part Approval Process
Voice Of Customer
Standard Operating Procedure
Process Work Instruction
Benchmarking
Innovative Creative Circles (Award)
Process Capability
Pre launch Control Plan
Dynamic Control Plan
Total Productive Maintenance
Productivity Tracking
Six Sigma
Distributions
Root Cause Analysis
Training Needs Analysis
Staff Performance Evaluation
ISO Toolkit
Document Control
ISO Internal Audit
Regression Methods
Logistics Regression
Robust Design
Multivariate Analysis
Monte Carlo
Research Methodology
Research Publication
Scientific/Technical Paper Writing
Data Analysis
Soft Skill Training
Service Quality Gap Analysis (PZB model)
Managing Customer Service
Delivering Customer Service
Internal Customer Satisfaction
Customer Complaints Management
Customer Loyalty
Calming Upset Customers
Telephone Answering Techniques
Assertive Behavior
SWOT analysis
Service Cycle Time
MBNQA
Counter Service
Patient Satisfaction Questionnaire
Customer Satisfaction Index
Balanced Scorecard
If you are interested in any of these trainings please inform us using the form in Contact Us page. We will make all other necessary arrangements for your visit. We will submit the form on your behalf.